In the course of sales process optimization projects, we invariably come across assumptions, arbitrary rules and hypotheses that we will characterize here as “Rules of Thumb”. Every sales [...]
These days, there are lots of screaming fans on the analytical side of Data Science… AI, Machine Learning, IoT…. Scores, ranks and notifications aplenty. VCs chasing AI start-ups. [...]
The weekly Pipeline Review call is… a waste of time. Let’s be honest, sales reps handicapping their deals then rotting on the phone, and managers further handicapping those handicaps – just [...]
I’m proud to announce that our clients, State Street and their Marketing Agency, EMI Strategic Marketing, just won a 2020 Stevie Award in the category Customer Service and Contact Center [...]
We’re approaching two decades into the New Millennium. Still a long way to go to the next millennium, but no excuse for living in the last one. Lots of tech exists for many things related to [...]