I’m proud to announce that our clients, State Street and their Marketing Agency, EMI Strategic Marketing, just won a 2020 Stevie Award in the category Customer Service and Contact Center [...]
Inside scoop on my topic… How can you determine if your inside sales reps’ repetitive efforts to engage prospects are Spam (annoying, counterproductive waste of time) or Persistence [...]
What can Acuity3D do to increase productivity for your inside sales team? We had fun making this 3D animated video! Thank you… big time… to our production partners, Piehole.tv and [...]
Recently, we conducted a series of research surveys and in-depth, one-on-one interviews with inside sales leaders. The purpose of the research was to understand how teams are managed today and [...]
These days, there are lots of screaming fans on the analytical side of Data Science… AI, Machine Learning, IoT…. Scores, ranks and notifications aplenty. VCs chasing AI start-ups. [...]
We’re approaching two decades into the New Millennium. Still a long way to go to the next millennium, but no excuse for living in the last one. Lots of tech exists for many things related to [...]
We spent the week listening to Inside Sales and Sales Operations leaders about challenges/opportunities in managing BDRs. Figuring out what to do, when, why… and then the how at [...]
The weekly Pipeline Review call is… a waste of time. Let’s be honest, sales reps handicapping their deals then rotting on the phone, and managers further handicapping those handicaps – just [...]
“Big Data” and “AI” are a monolithic concepts these days. Everyone’s doing it, so jump in! Wrong. Right = Focus on a few key questions. Use the right tools to get the answers. [...]